Thank you for shopping with ZipTag! Below you’ll find details on how we process and ship your orders.

1. Order Processing

• All orders are processed within 24–48 hours (business days only).
• Orders placed on weekends or holidays will be processed the next business day.
• Once your order is processed, you’ll receive a confirmation email with tracking information.
   

2. Shipping Timeframes

• Standard shipping typically takes 5–14 business days after processing.
• Delivery times may vary depending on your location and carrier delays that are outside of our control.
   

3. Shipping Rates

• Shipping rates are calculated at checkout and may vary depending on your location and order size.
• From time to time, we may offer free shipping promotions, which will be clearly stated at checkout.

4. Tracking Your Order

• Once your order ships, you’ll receive a tracking number by email.
• Please allow up to 48 hours for tracking information to update.

5. Delays & Issues

While we do everything we can to deliver your order on time, please note:

• Delays caused by customs, postal services, or other factors are beyond our control.
• If your order hasn’t arrived within 20 business days, please contact us and we’ll investigate.